We value our customers greatly and make every effort to protect & insure your security. Should any unauthorized charges ever be made to your card as a result of shopping here, you would pay nothing. We guarantee it!

Help Center: Security & Privacy


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Internet Security By ControlScan

Help Center: Security & Privacy

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CREDIT CARD SECURITY STATEMENT:
Last Updated July 17, 2007

We go to great lengths to keep your financial information private and safe. All credit transactions occur in a secure area of our site, to protect you from any loss, misuse or alteration of information collected. If that security were ever breached, it would cost you nothing, so you can buy at NorthWest Builder's Network, Inc. (www.nwbuildnet.com) with confidence. Our commitment in this regard is total and unconditional. It's Guaranteed.

If you have further questions, please call us toll-free at 1-888-810-8296 or e-mail us, including your name and mailing address, at .

ControlScan Certifies North West Builder's Network, Inc. (www.nwbuildnet.com) As A Safe Shopping Site

As a measure to increase privacy and security and in an effort to prevent hackers from accessing sensitive information, we have subscribed to ControlScan's security certification program. ControlScan conducts security tests and audits and certifies this site's security.

Internet Security By ControlScan


The following are a breakdown of the ControlScan certifications and what they mean to you as a consumer:

Verified Secure Certification

ControlScan's Verified Secure Certification means that the certified site is:
  • Tested for thousands of Internet Security Vulnerabilities and updated to the FBI/SANS TOP 20 list of vulnerabilities
  • Notified immediately of any new vulnerabilities that may arise.
  • Secure from the most recent hacking attacks.
  • Actively securing your sensitive information and credit card details.
  • Is being scanned for the PCI Compliance Vulnerability Scan standard as mandated by the payment card industry.

ID Theft Protected Certification

ControlScan's ID Theft Protected Certification means that the certified site is:
  • Securing your credit card data in a safe and locked environment
  • Securely disposing your personal data when it is no longer needed
  • Securing their network by using antivirus and spyware programs to prevent malicious data attacks
  • Training their staff on the importance of not divulging personal data to unauthorized parties

Privacy Protected Certification

ControlScan's Privacy Certification means that the certified site's privacy policy:
  • Informs customers of what personal information is collected and how it is used
  • Offers customers an Opt-in or Opt-out option
  • Posts contact information
  • Provides customer access to personal information gathered
  • Explains e-mail usage options
  • Explains cookie usage
  • Informs customers of third party or special relationship issues
  • Discloses all other information

Business Background Reviewed Certification Seal

The ControlScan Business Background Reviewed Certification means the certified site is a valid and legitimate business with ethical business standards.

To obtain the Business Background Reviewed Certification by ControlScan, businesses must pass a detailed business background check that includes:
  • Verification of Business Address and Location
  • Verification of Business Registrations
  • Search for Possible Bankruptcies
  • Search for Possible Liens/Judgments
  • Internet Domain Names Registered to the Business
  • Business registrations and location have been verified by using third party sources to confirm the information posted on the business website is correct and valid.

About ControlScan

ControlScan provides third party verification and services to identify, measure and prioritize security, privacy, quality, accessibility and compliance risks that exist on corporate Web properties. ControlScan solutions provide the vulnerability scan, visibility and control necessary to evaluate a company's Web property risk exposure, and to put processes and procedures in place to effectively implement online governance strategies. ControlScan also offers Extended Validation SSL Certificates. ( EV SSL)

Extended Validation SSL certificates (also referred to as EV SSL certificates) are the next generation of SSL certificate. These high assurance EV SSL certificates provide a highly recognizable, very visible way to prove that sites have been verified as an authenticated EVSSL certified business. For more information on Extended Validation SSL please read the EV SSL FAQs.

ControlScan is certified by the Payment Card Industry as an authorized PCI Compliance scan vendor. For more information on the payment card industry PCI Compliance standards please visit the PCI Compliance Guide.org

PRIVACY POLICY

Effective Date of Current Policy: July 17. 2007

Internet Security By ControlScan

NorthWest Builders Network, Inc. ("nwbuildnet.com" "The Builders MarketPlace" "We" "Us" "Site") shares your concerns about the protection of your personal information online. This Privacy Policy describes our practices regarding the collection and use of information through our website, located at www.nwbuildnet.com (the "Site"). By using the Site or obtaining any product or service through this Site, you agree the collection of use of information as set forth in this Policy. If you do not agree to this Policy, please do not use the Site.

We may from time to time update this Policy. We will notify you of changes to the Policy by posting the updated Policy on this page. We ask that you bookmark and periodically review this page to ensure continuing familiarity with the most current version of the Policy. You can determine when this Policy was last revised by checking the ?Effective Date of Current Policy? legend at the top of the Policy.

WHAT INFORMATION WE COLLECT

NorthWest Builders Network, Inc. collects two types of information during your visits to our Site.

First, we collect non-personally identifiable information. When visitors come to our Site, we collect and aggregate information indicating, among other things, which pages of the Site were visited, the order in which they were visited and which links were clicked. Collecting such information involves logging the IP addresses, operating system and browser software used by each visitor to the Site. Although such information is not personally identifiable, it may be possible to determine from an IP address a visitor´s Internet Service Provider and the geographic location of the visitor´s point of connectivity.

We also use cookies and other tracking technologies to collect non-personally identifiable information regarding you. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser. Cookies make it possible for us to recognize your browser when you visit our Site. By doing this, we can personalize your return visits and save you time during checkout. Your browser must be set to accept cookies in order for you to enjoy the benefits of being a registered user of the Site.

Second, we collect personally identifiable information. In general, our Site uses an order form and a registration form and a feedback request form so that you can request information, products and services from us. These forms require that you provide us with personally identifiable information (such as your name, email address, physical address, telephone number, and credit card number).

Further, where you use the Site to purchase a product or service as a gift or use our gift reminder service, we will collect from you personally identifiable information regarding the gift recipient or potential gift recipient.

HOW WE USE YOUR INFORMATION

Please take some time to familiarize yourself with the different ways that NorthWest Builders Network, Inc. uses the information that we gather. Keep in mind that, while we encourage all third parties involved in running our business to adhere to our policies regarding the privacy of our visitors and to otherwise handle personally identifiable information in a responsible manner, we cannot and do not assume any responsibility for any actions or omissions of third parties, including the manner in which they use information received either from NorthWest Builders Network, Inc. or independently.

Non-personally identifiable information
NorthWest Builders Network, Inc. uses non-personally identifiable information, such as your IP address and the pages that you visit on our Site, to help diagnose problems with our servers and to administer our Site and improve Site-related services and features. Your IP address and other non-personally identifiable information also may be used to gather broad demographic information and to recognize customer traffic patterns and Site usage trends. This information aids us in merchandising and in developing the design and layout of the Site.

We also may share aggregated statistical data and other non-personally identifiable information with our current and potential business partners, and with our service providers.

Personally identifiable information
NorthWest Builders Network, Inc. uses personally identifiable information collected from you to complete transactions initiated by you (such as the sale and delivery of products and services). Your personally identifiable information is also used to get in touch with you when necessary. We may also use personally identifiable information to contact you to make sure you are satisfied with our goods and services or to find out how we can serve you better. Further, we may use personally identifiable information to conduct in-depth marketing research regarding our customers and potential customers. Financial information (credit card numbers, credit card expiration dates, billing address, and so forth) is used to bill you for products and services.

You may, from time to time, receive information from us regarding new features, new products and services and special offers we think you'll find valuable. Also, while we won't share your email address with other companies, we may rent, sell or exchange your mailing address and information about your transactions with businesses that we believe to be reputable and that can provide you with offers and information that we think will be of interest to you. If you'd like to opt out of receiving future mailings from NorthWest Builders Network, Inc., or if you would like to opt out of NorthWest Builders Network, Inc. providing your mailing address to third parties, please follow the procedure outlined in the Choice/Opt-out section below.

NorthWest Builders Network, Inc. also may use your personally identifiable information to ?pre-populate? forms that are used by the Site to facilitate transactions with us.

Other types of use by us of personally identifiable information are discussed below.

Gift Recipients
As noted above, we collect personally identifiable information regarding gift recipients and people to whom you may wish to give gifts in the future. This is done in order to accommodate proper gift delivery to such recipients and remind you of upcoming gift-giving occasions. We do not sell or rent any personally identifiable information that you provide to us regarding such persons, but gift recipients may, from time to time, receive offers from us regarding new features, new products and services and special offers we think they will find of interest. Also we may send marketing offers to gift recipients on behalf of ourselves and our business partners. In connection with such offers, we allow gift recipients to opt out of receiving future marketing-related mailings from us.

Service Providers
We work with third parties who provide services, including but not limited to website hosting, order processing and fulfillment, credit card clearance, e-commerce affiliation, data analysis, emailing and other services of an administrative nature. Personally identifiable information, including financial information, is shared with such third parties for the purpose of providing such services.

Further, we may use selected reputable third parties for marketing, targeting and analysis purposes. Some of these third parties may be given access to some, or all, of the information that you provide to us and may use cookies or other tracking technologies in connection with providing their services. To the extent that we provide your personally identifiable information to such third parties, we seek to restrict their ability to use such information for their own marketing purposes; however, we cannot be responsible for the privacy policies or practices of such third parties.

Sale of Our Company
As a natural consequence of the development of our company, we could be sold to another company. In the event that we are acquired by another company or a significant portion of our assets is sold to another company, all of the customer information including both financial records and consumer information that we have collected may be transferred to the new company.

CHOICE/OPT OUT

We do not disclose an individual customer's personally identifiable information to third parties for third-party direct marketing purposes if we have received and processed a request from that customer not to have his or her personal information shared for this purpose.

You may submit this type of opt-out request by email to: or to the following mailing address:

Customer Service
NorthWest Builders Network, Inc.
1158 High Street Suite 203
Eugene, OR 97401-3236

In addition, we also allow you to decide whether you want to receive further marketing information from us. If you do not want NorthWest Builders Network, Inc. to send to you announcements or special offers by email, please email us at with "Remove" in the subject line. Please allow up to two weeks for your request to be processed. Thank you!

UPDATE YOUR INFORMATION

To update your contact info, billing and/or shipping address, credit card information, email address, receipt delivery preferences, or change your password, simply log in to your account and change the settings & preferences. If you wish to simply change the email address that you use to communicate with us, you can also call: 541-868-0120 (9 am to 5 pm PT M-F) or email

ONLINE SURVEYS

NorthWest Builders Network, Inc. sometimes administers online surveys in connection with the Site in which we ask you for demographic information and opinions. We do not ask you for personally identifiable information as part of a survey. We use the collected survey data on an aggregated basis to better understand the needs of all of our customers.

HOW TO UPDATE YOUR PERSONAL INFORMATION

If you have signed up for an account with NorthWest Builders Network, Inc., you may update your mailing address, email address, name changes or telephone number by visiting our Site at http://www.nwbuildnet.com and clicking on Account at the top of the page. This will take you to our Customer Service page, where you can log into your account to review and update your personal information.

CONTACTING US

If you have any questions about this Policy, the data collection and usage practices of this Site, or your dealings with this Site, or if you wish to report a violation of this Policy, please contact:

Customer Service
NorthWest Builders Network, Inc.
1158 High Street Suite 203
Eugene, OR 97401-3236
Ph: 541-868-0120
fx: 541-868-0793
Email:

THIRD PARTY WEBSITES

Emails from NorthWest Builders Network, Inc., or its business partners, and the Site itself, may contain links to other Internet websites, including sites that may or may not be owned or operated by NorthWest Builders Network, Inc. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such websites, including such sites? use of any information (such as IP number, browser type or operating system) collected when email recipients or Site visitors click through links to those sites. If you visit such websites, we encourage you to become familiar with the privacy practices of the sites.

QUALITY CUTOMER EXPERIENCE

NorthWest Builders Network, Inc. is committed to quality customer experience. We are constantly reviewing your feedback to improve and enhance your shopping experience. You can tell us what you think by sending us an email or contacting our customer care department toll-free at 1-541-868-0120 8 am to 5 pm M-F Pacific Time.



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